Shipping Policy

Last updated: 28-09-25

Order Processing

Processing Time: Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods & Delivery Time

Standard Delivery (India): 10 business days.

International Shipping: 07–15 business days, depending on destination and customs clearance.

Delivery times are estimates and may vary due to courier delays, weather, or unexpected events.

Shipping Charges

Shipping charges are calculated automatically at checkout based on the total weight of the order and the delivery region.

International shipping charges are calculated at checkout based on weight and destination.

Address & Delivery

Please ensure the shipping address and phone number are correct at checkout.

We are not responsible for undelivered orders due to incorrect/incomplete addresses.

Customs & Duties (International)

Import duties, taxes, or customs fees are the responsibility of the customer.

Delays caused by customs are beyond our control.

Damaged or Lost Packages

If your order arrives damaged, contact us within 48 hours with photos of the package.

For lost packages, we will coordinate with the courier to resolve the issue.

Contact Us

For any shipping-related questions, email us at zraahsarees@gmail.com or call +917356036644.